Housecall Pro vs CleaningMetrics

A home-services platform adapted for cleaning, vs built for cleaning.

Housecall Pro is strong at dispatch and payments for the trades. A recurring cleaning business needs more than dispatch — it needs true profit, churn, retention, lifetime value, and a hiring pipeline for cleaners. Here is an honest look at where a purpose-built platform pulls ahead.

Great at dispatch. But a cleaning business runs on more than dispatch.

Housecall Pro does dispatch, card payments, and customer comms well — it was built for home-services trades that send a tech out to a job. A recurring cleaning business shares some of that, but its economics are different: the same clients repeat on a cadence, cleaners are paid a share of each job, and the whole business lives or dies on retention and true margin.

Those recurring-cleaning numbers — profit after labor and fees, churn with early-warning, lifetime value, per-cleaner performance, a hiring pipeline — aren't what a general home-services tool centers on. CleaningMetrics builds the whole platform around them, so you get the booking and payments you'd expect plus the intelligence a cleaning owner actually decides on.

Housecall Pro vs CleaningMetrics, line by line.

What you are trackingHousecall ProCleaningMetrics
Built forHome-services trades (HVAC, plumbing, electrical), cleaning added laterRecurring residential cleaning, from the ground up
Core data modelJob-and-dispatch oriented; recurring is a schedule on topThe recurring client is a first-class object
True profit (after labor AND processing fees)Job costing shows live margin net of labor — but not net of payment-processing feesLive on every booking, net of cleaner labor AND Stripe fees
Paying your cleanersHCP Payroll (hours / commission-based); no automatic per-job payoutStripe Connect — per-job payout calculated and sent to each cleaner
Churn + retentionNo built-in churn or retention reportingTracked monthly with at-risk client alerts
Client lifetime valueRevenue history per customer; no live lifetime-value metricLive LTV per client, on the customer profile
Hiring pipelineNot includedOne 6-step pipeline from application to hired
Built-in AIAI Team (incl. Analyst AI) — general home-services assistantAI analyst trained on your cleaning numbers — profit, churn, LTV, per-cleaner
Online bookingOnline booking widget priced from your Price BookAddress lookup auto-fills beds/baths/sqft + shows an instant price
Customer app / portalBranded web customer portal (no native app)Installable, branded customer app (PWA)
Pricing modelPer-user tiers; features gated behind higher plans + add-onsFlat $79 / $179, every cleaning feature included
Migration—Direct CSV import from Housecall Pro — running in under an hour

Frequently asked questions

What is Housecall Pro built for?
Housecall Pro is a home-services platform built for the trades — HVAC, plumbing, electrical, and similar — with strong dispatch, card payments, and customer communication. It supports cleaning, but cleaning is one vertical among many rather than the product's center of gravity.
What does a cleaning business miss with Housecall Pro?
The numbers a recurring cleaning business runs on: true profit after cleaner labor and Stripe fees, churn and retention with at-risk alerts, client lifetime value, and a hiring pipeline for cleaners. Housecall Pro gives you great dispatch and payments; CleaningMetrics adds the recurring-cleaning intelligence on top of those, because that is what it was built for.
How does pricing compare?
Housecall Pro prices per user and gates features behind higher tiers and add-ons, so cost grows with your team and the features you need. CleaningMetrics is flat — $79 Starter or $179 Pro — with every cleaning feature included regardless of team size.
Can I move my data from Housecall Pro to CleaningMetrics?
Yes. CleaningMetrics supports CSV import from Housecall Pro — clients, recurring schedules, pricing, and notes come across. Most owners are running in under an hour, and you can export everything back out anytime.
Does CleaningMetrics replace my accountant or QuickBooks?
No. CleaningMetrics tracks operational profit (revenue minus cleaner labor, Stripe fees, and overhead) so you always know what you actually kept. It is not a tax or accounting platform — keep QuickBooks and your accountant; CleaningMetrics gives them cleaner numbers to work from.

Comparing other tools? See Jobber vs CleaningMetrics or Spreadsheets vs CleaningMetrics.

The booking you expect, plus the cleaning intelligence you don't get.

Booking, scheduling, instant cleaner payouts, true profit, retention, hiring, and an AI analyst — all from the same data, all built for cleaning. Join the waitlist and we will let you know the moment your founding member spot is ready.

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