I run a cleaning company. Recurring residential. Same kind of business as most of the people I talk to in my weekly mastermind. And like every other owner in that group, I was running my whole operation across five different tools that did not talk to each other.
ConvertLabs handled my bookings. Stripe handled the payments. A spreadsheet tracked which cleaner did which job. Another spreadsheet (one I trusted slightly less every week) tracked how much I was paying them. QuickBooks held the parts of the financial picture that the spreadsheets did not. And my CRM held the client notes that the scheduler never knew about.
None of them agreed on the numbers. Every Friday night I would sit down with a coffee and try to reconcile a week of bookings, payouts, and Stripe fees so I could pay my cleaners and figure out what I actually kept. It would take hours. And the answer was never the answer I wanted.
The thing that bothered me most was not the manual work. It was the gap between what I thought I was making and what I had actually kept. Revenue was easy. Real profit was a guess. Churn was completely invisible until a client had been gone for six weeks. I would discover I had lost a recurring biweekly client the same month I added a new one and assume I had broken even. I had not. I had lost a quarter of a year of recurring revenue and replaced it with a single new client who might churn out in three months.
I started asking the other owners in my mastermind what they were using. Same five tools, in some combination. Same Friday nights. Same gap between revenue and what they actually kept. Same blindness to churn.
I asked the scheduling software I was paying for to build the things I needed. They said soon. A year later, soon had not arrived.
So I built it. Not as a side project. As the platform I wanted to use to run my own business. Booking, scheduling, instant cleaner payouts through Stripe Connect, true profit calculated automatically, a churn dashboard that flags at-risk clients before they cancel, a hiring pipeline that lives in one place instead of seven, and a built-in AI analyst that answers the questions I used to spend Friday nights trying to answer with spreadsheets.
Every cleaning company owner in my mastermind has a feature in the platform that came from a conversation in that group. CleaningMetrics is the platform a cleaning company owner would build for himself. Because that is exactly what it is.
Ash, Founder