Introduction
Welcome to CleaningMetrics. We value your privacy and are committed to protecting your business data. This policy explains how our web application collects, uses, stores, and protects your information.
Data We Collect
- Account information (email address, name, company name) when you register for an account
- Business data you enter into the application, including bookings, customers, service providers, expenses, and revenue
- Payment information processed securely through Stripe — we never store your card details on our servers
- Usage data (such as feature usage and session activity) to help us improve the service
How We Use Your Data
- To provide and maintain the CleaningMetrics service, including your dashboard, reports, and analytics
- To calculate your business metrics such as revenue, profit, churn rate, and client retention
- To process subscription payments through Stripe
- To send transactional emails, including account confirmations and billing notifications
- We do not use your data for advertising, profiling, or resale
Data Storage & Security
- Your data is stored securely on Supabase (hosted on AWS) with encryption at rest
- All connections between your browser and our servers use HTTPS/TLS encryption
- Access to your data is protected by authentication and row-level security policies, ensuring that each account's data is fully isolated
- No other user or account can access your business data
Third-Party Services
We use the following third-party services to operate CleaningMetrics:
- Stripe — payment processing
- Supabase — database and authentication
- Vercel — application hosting
We do not sell, share, or monetize your data with any third party.
Data Retention
- Your data is retained for as long as your account remains active
- Upon account cancellation, your data is retained for 30 days and then permanently deleted
- You may request a full data export or immediate deletion at any time by contacting us
Your Rights
- Access your data at any time through the CleaningMetrics application
- Request a complete export of all your data
- Request deletion of your account and all associated data
- Opt out of non-essential communications
Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at support@cleaningmetrics.com.
CleaningMetrics does not sell, share, or monetize user data under any circumstances.