ConvertLabs vs CleaningMetrics

Software that books the clean, vs software that runs the business.

ConvertLabs is solid at the front of a cleaning business: the website, the booking form, the schedule. CleaningMetrics started life as a dashboard bolted onto ConvertLabs, built by an owner who needed the numbers it did not show. This is an honest look at everything that happens after the booking.

What happens after the booking comes in?

A booking platform earns its keep when the calendar fills up. But the hard part of a recurring cleaning business starts after that: paying the cleaner for the job, knowing what you kept after labor and Stripe fees, noticing the client who quietly went from weekly to monthly, and finding your next hire before the schedule breaks. ConvertLabs gives you a payout tracking screen, a revenue chart, and a booking form. The money movement, the profit math, the churn watch, and the hiring all still live somewhere else.

We know this gap personally, because CleaningMetrics was born inside it. Our founder ran his own cleaning company on ConvertLabs and built a profit dashboard to answer the questions it could not. That dashboard grew into cleaner payouts over Stripe Connect, retention intelligence, a hiring pipeline, and eventually its own booking engine. One platform, one set of numbers, from the first booking to the last payout.

ConvertLabs vs CleaningMetrics, line by line.

What you are trackingConvertLabsCleaningMetrics
Built forHome-service businesses in general (cleaning roots, now lawn care, detailing, and more)Recurring residential cleaning, from the ground up
Core focusWinning the booking: website, booking form, scheduleThe whole operation: booking through payout, profit, and retention
True profit (after labor AND processing fees)Revenue dashboard only; no job costing or profit reportingLive on every booking, net of cleaner labor AND Stripe fees
Paying your cleanersPayout tracking dashboard; you send the money outside the platform (automatic payouts listed as coming soon)Stripe Connect: per-job payout calculated and sent to each cleaner
Churn + retentionNo built-in churn or retention reportingTracked monthly with at-risk client alerts
Client lifetime valueNot offeredLive LTV per client, on the customer profile
Hiring pipelineNot includedOne 6-step pipeline from application to hired
Built-in AINoneAI analyst trained on your cleaning numbers: profit, churn, LTV, per-cleaner
Online booking24/7 booking form with live pricing and address autocompleteAddress lookup auto-fills beds/baths/sqft + shows an instant price
Customer app / portalWeb customer portal (no native customer app)Installable, branded customer app (PWA)
Cleaner mobile appiOS and Android provider app, on the $197+ plans onlyiOS and Android cleaner app, included on every plan
Pricing model$67 (capped at $5,000/month revenue and 5 providers), $197, or $397 per month; features gated by tierFlat $79 / $179, every cleaning feature included, no revenue caps
MigrationFree, support-handled migration into ConvertLabs from any toolDirect CSV import from ConvertLabs, running in under an hour

Frequently asked questions

What is ConvertLabs, and who is it actually built for?
ConvertLabs is booking and operations software for home-service businesses. It started with cleaning companies and now powers lawn care, mobile detailing, carpet cleaning, pressure washing, and other local services. Its strengths are the front of the business: a website builder, a 24/7 booking form with live pricing, recurring schedules, and a customer portal.
Didn't CleaningMetrics start as a ConvertLabs add-on?
Yes, and that is exactly why this comparison exists. CleaningMetrics began as a profit dashboard layered on top of ConvertLabs, built by a cleaning company owner who ran his own business on it and could not see what he was actually keeping. The dashboard kept growing (payouts, retention, hiring, booking) until it replaced the platform underneath it.
Why switch if ConvertLabs already handles my booking?
Because the booking is where ConvertLabs stops and where most of your money questions start. ConvertLabs tracks what you owe each cleaner, but you still move the money somewhere else. It shows revenue, but not what you kept after labor and processing fees. Churn, lifetime value, and hiring are not covered at all. CleaningMetrics runs all of that from the same data as the booking.
Is CleaningMetrics cheaper than ConvertLabs?
For a working cleaning business, usually yes. ConvertLabs' $67 plan caps you at $5,000 per month in revenue and leaves out the scheduler and the provider mobile app, so most real businesses land on the $197 plan. CleaningMetrics is flat ($79 Starter or $179 Pro) with every cleaning feature included and no revenue caps.
Can I move my data from ConvertLabs to CleaningMetrics?
Yes. CleaningMetrics supports direct CSV import from ConvertLabs: clients, recurring schedules, pricing, and notes come across. Most owners are fully running in under an hour, and you can export everything back out anytime.

Comparing other tools? See BookingKoala vs CleaningMetrics, Jobber vs CleaningMetrics, Housecall Pro vs CleaningMetrics or Spreadsheets vs CleaningMetrics.

Keep the booking. Gain the whole back office.

Booking, scheduling, instant cleaner payouts, true profit, retention, hiring, and an AI analyst: all from the same data, all built for cleaning. Join the waitlist and we will let you know the moment your founding member spot is ready.

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