Last Updated: February 15, 2026.
By accessing or using CleaningMetrics (“Service”), you agree to be bound by these Terms of Service. If you do not agree, you may not use the Service. By creating an account, completing payment, or accessing the Service, you acknowledge and agree to these Terms.
CleaningMetrics is a subscription-based business analytics and performance dashboard designed for residential cleaning companies. The Service processes operational data submitted by users through connected Google Sheets to generate business performance insights.
CleaningMetrics is licensed, not sold. Access to the Service, including dashboard features, spreadsheet architecture, templates, and engine connectivity, is granted on a limited, non-exclusive, non-transferable basis for active subscribers only. No ownership rights are transferred to users.
CleaningMetrics provides analytical and reporting tools only. We do not guarantee increased revenue, profitability, operational improvements, customer retention, or any specific business outcome. Business results depend on user decisions, data accuracy, market conditions, and other external factors beyond our control.
You are responsible for:
Maintaining the confidentiality of your account access
Ensuring the accuracy of the data entered into your spreadsheets
All activity that occurs under your account
You agree not to share, duplicate, resell, or distribute the proprietary system, engine, or templates.
CleaningMetrics is billed on a recurring monthly subscription basis.
Payment is processed through Stripe.
Your subscription will automatically renew unless canceled prior to the next billing cycle.
We reserve the right to modify subscription pricing, billing structures, or plan features at any time. Continued use of the Service after pricing changes constitutes acceptance of the updated pricing.
Failure to maintain an active subscription may result in suspension of engine connectivity and dashboard functionality.
We reserve the right to modify, suspend, or discontinue any part of the Service, including features, integrations, engine logic, or system architecture, at any time. We do not guarantee uninterrupted or error-free availability of the Service.
You may cancel your subscription at any time through your account portal.
Cancellations take effect at the end of the current billing cycle. CleaningMetrics does not provide partial-month refunds.
CleaningMetrics connects to user-provided Google Sheets to process business performance data.
We do not access, store, or sell personal client marketing data.
We do not use Google user data for advertising, profiling, or resale.
You are solely responsible for the data entered into your spreadsheets.
All system architecture, formulas, processing logic, engine structure, automation flows, and dashboard designs are proprietary intellectual property of CleaningMetrics.
Unauthorized copying, reverse engineering, distribution, or resale is strictly prohibited.
You agree not to:
Attempt to copy or extract the underlying engine logic
Use the Service for unlawful purposes
Interfere with system security or functionality
We may suspend or terminate accounts that violate these Terms, attempt to misuse the Service, extract proprietary components, or interfere with system functionality. Suspension may include disabling engine connectivity and dashboard access.
The Service is provided “as is” and “as available” without warranties of any kind, express or implied.
CleaningMetrics does not guarantee uninterrupted availability or error-free operation.
CleaningMetrics shall not be liable for:
Business decisions made based on dashboard data
Loss of revenue, profits, or business opportunities
Data inaccuracies provided by the user
Our total liability shall not exceed the amount paid by you in the previous 3 months.
In no event shall CleaningMetrics be liable for indirect, incidental, consequential, special, or punitive damages.
You agree to indemnify and hold CleaningMetrics harmless from any claims arising from your misuse of the Service or violation of these Terms.
We reserve the right to suspend or terminate accounts that violate these Terms or misuse the Service.
We may update these Terms from time to time. Continued use of the Service after updates constitutes acceptance of the revised Terms.
These Terms shall be governed by the laws of the State of Ohio, United States.
For questions regarding these Terms, contact:
support@cleaningmetrics.com
CleaningMetrics does not sell, share, or monetize user data under any circumstances.